When the user upgrades their Window 10, sometimes they face the issue of Gamepad not recognized. So, with the below method the user can fix the issue of gamepad. For assistance, you can visit to office.com/myaccount.
Method to Fix If Gamepad Is Not Recognized On window 10:
1. Download Latest Gamepad Driver:
The user should first download the latest driver and then right-tap on the setup file in order to locate Properties. After this, in compatibility tab, you should hit on Run this program in compatibility mode for and then from the drop down menu, select the operating system according to your Windows 10 upgrade. At last, you should finish the installation procedure and then restart the PC.
2. Run Hardware and Devices troubleshooter:
For this, you need to tap on Windows Key + I altogether to open the Settings app. Now, you should visit to Update & Security section. From the left menu, you need to choose Troubleshoot option. Here, in the right side you should choose Hardware and Devices and then tap on Run the troubleshooter button. At the end, you need to follow the instructions to finish the troubleshooter.
3. Unplug Other Devices:
Sometimes, your device cannot detect your gamepad because of an overload of devices plugged in to your device. So, you should disconnect other plug-and-play devices and then check the issue is solved or not. In case, you’re using a USB hub, then you should disconnect the gamepad from the USB hub and then directly connect it to your PC. The user can also connect the controller to a different USB port.
4. Stop PC from Automatically Turning off Plugged Devices:
First of all, you need to open Device Manager and then expand the USB Serial Bus controllers. After this, you should right-tap on the USB Root Hub and then select Properties / Power Management and then uncheck all the boxes which says Allow the computer to turn off this device to save power.
5. Disable your Gamepad:
For this, you should open Device Manager and then locate the gamepad. After this, you should right-tap on it and then select Disable from the menu. You will view a confirmation dialog box on the screen and then choose Yes option to disable. At last, you need to wait for a few minutes and again right-tap on the disabled gamepad and then select Enable option from the menu.
6. Change Power Plan Settings:
To change Power Plan Settings, you need to tap on Windows Key + S together and then input power settings. From the menu, you need to choose Power & sleep settings. Here, you should tap on the Additional power settings. At this point, you should find the selected power plan and then tap on Change plan settings. After this, you should tap on Change advanced power settings. The user should go to USB settings / USB selective suspend setting. At last, you should set it to Disabled and then tap on Apply and OK button to save changes.
7. Install Generic USB Hub Drivers:
To install, you should open Device Manager and then find the USB Root Hub device. You will have these devices in your Computer. Now, you should right-tap on the USB Root Hub device and then select Update driver. At this point, you should choose Browse my computer for driver software. Here, you should tap on Let me pick from a list of available drivers on my computer. Next, you need to choose USB Root Hub from the list and then tap on Next button. At last, you should repeat the procedure for all USB Root Hub drivers.
With this method, the customer can resolve the issue If Gamepad is not recognized on Window 10. For help, visit to office.com/myaccount or www.office.com/myaccount.